How Our 3x Guarantee Protects You
Your complete satisfaction with both Hunter Douglas products and our services is what we’re all about. That’s why we created an industry first 3x Guarantee to ensure you have the best possible experience and satisfaction in getting the ideal window fashions for your home.
Here’s What Our 3x Guarantee Represents:
1x – Hunter Douglas Lifetime Guarantee
All Hunter Douglas window fashion products are covered by a Lifetime Limited Warranty and include:
- Hunter Douglas shades and blinds products are covered for defects in materials, workmanship, or failure to operate for as long as the original retail purchaser owns the products.
- All internal mechanisms.
- Components and brackets.
- Operational cords for a full 7 years from the date of purchase.
- Repairs and/or replacements will be made with like or similar parts or products.
- Hunter Douglas motorization components are covered for 5 years from the date of purchase.
2x – MyShades 100% Installation Guarantee
If MyShades installs your window coverings, and if anything (and we do mean anything) breaks or goes wrong with your blinds and shades within the first 180 days, we’ll come out and fix or replace your blinds and shades at our cost and at no extra charge to you… guaranteed!
3x – 365 Days of MyCare Protection ($170 Value)
We created MyCare to ensure your investment in blinds and shades are protected for many years to come.
Every new installation from MyShades comes with a 1 year MyCare Protection. Here’s what MyCare covers:
- FREE Blind/Shades Cleaning (all you pay for is the cost of shipping if applicable)
- FREE Blind/Shades Maintenance Service
- FREE Post Installation Training and Inspection